Terms Of Use
Simakade Terms of UseTerms Of Use
Effective Date: 29/05/2026
Last Updated: 29/05/2026
Version: 1.0
1. Acceptance of Terms
Welcome to Simakade.
These Terms of Use ("Terms") govern your access to and use of the Simakade website, services, content, applications, downloadable resources, and related platforms (collectively referred to as the "Platform").
By accessing, browsing, creating an account, using the Platform, or interacting with any content or services provided by Simakade, you agree to be bound by these Terms. If you do not agree to these Terms, you should discontinue use of the Platform.
These Terms should be read together with the Simakade Privacy Policy.
2. About Simakade
Simakade is an African safari field guide, travel research platform, content publisher, directory, and marketplace designed to help travellers research, compare, understand, and plan safari experiences across Africa.
The Platform may contain information relating to:
- Countries
- Regions
- National Parks
- Game Reserves
- Community Reserves and Concessions
- Private Reserves and Concessions
- Cities and Towns
- Wildlife
- Birds
- Activities and Experiences
- Safari Planning Guides
- Accommodation
- Tour Operators
- Other tourism-related content
Simakade provides information, educational resources, directory services, discovery tools, and marketplace services.
Simakade is not a travel operator and does not arrange, manage, operate, or fulfil travel services on behalf of travellers.
3. Eligibility
You must be at least 16 years old to create an account or submit information through the Platform.
By using the Platform, you represent that:
- You have the legal capacity to enter into binding agreements.
- Information provided by you is accurate and truthful.
- You will comply with these Terms and applicable laws.
4. User Accounts
Users may create an account using an email address and password.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activity that occurs under your account.
- Ensuring that your information remains accurate and up to date.
You agree not to:
- Share your account credentials.
- Allow another person to access your account.
- Create fraudulent or misleading accounts.
- Attempt to gain unauthorised access to other accounts.
Simakade reserves the right to suspend or terminate accounts that violate these Terms.
5. Permitted Use of the Platform
You may use the Platform solely for personal, lawful, and non-commercial purposes unless otherwise authorised by Simakade.
You agree not to:
- Use the Platform for unlawful purposes.
- Interfere with the operation or security of the Platform.
- Introduce malicious software or code.
- Scrape, harvest, copy, extract, or reproduce Platform data without permission.
- Use automated systems to access the Platform.
- Misrepresent your identity.
- Attempt to bypass security measures.
- Infringe intellectual property rights.
6. Content Disclaimer
The Platform contains educational, editorial, informational, and stakeholder-supplied content.
While Simakade aims to keep information accurate, current, and useful, we do not guarantee that any content is:
- Complete
- Accurate
- Current
- Error-free
- Suitable for a particular purpose
- Available at all times
Information relating to destinations, wildlife, birding, weather, travel requirements, health requirements, accessibility, accommodation, activities, and tourism services may change without notice.
You should independently verify any information before relying upon it for travel planning, bookings, business decisions, or other purposes.
Use of Platform content is entirely at your own risk.
7. Accommodation Listings and Tour Operator Listings
The Platform may contain accommodation listings, tour operator listings, stakeholder profiles, expert content, reviews, recommendations, and related information.
Information may be supplied by stakeholders, contributors, third-party sources, or compiled by Simakade through independent research.
Simakade does not guarantee:
- Availability
- Pricing
- Service quality
- Accuracy of stakeholder-supplied information
- Accuracy of third-party information
- Continued operation of listed businesses
Users should independently verify information directly with the relevant provider before making decisions or entering into agreements.
8. No Travel Contract
A booking, reservation, purchase, enquiry, travel agreement, accommodation agreement, tour agreement, or other arrangement made with a third-party provider creates a contractual relationship solely between the user and the relevant provider.
Simakade is not a party to any agreement between travellers and accommodation providers, tour operators, guides, transport providers, booking platforms, or other third parties.
Simakade is not responsible for:
- Booking disputes
- Service delivery
- Cancellations
- Refunds
- Pricing changes
- Supplier insolvency
- Service interruptions
- Travel disruptions
All rights and obligations relating to a booking remain solely between the user and the relevant provider.
9. Stakeholder Services and Payments
Simakade may offer paid services to accommodation providers, tour operators, guides, experts, advertisers, and other stakeholders.
These services may include:
- Listing subscriptions
- Featured listings
- Advertising opportunities
- Promotional services
- Marketplace products
- Future business services
Fees, billing cycles, and service details may be communicated separately.
Failure to make payment may result in suspension or termination of services.
Unless otherwise required by law, fees paid to Simakade are non-refundable once services have commenced.
10. Reviews and User Content
Future Platform features may permit users to submit:
- Reviews
- Comments
- Questions and answers
- Wildlife sightings
- Photographs
- Videos
- Travel journals
- Community posts
- Other user-generated content
Users remain solely responsible for content they submit.
You agree not to submit content that:
- Is false or misleading
- Is defamatory
- Is abusive or discriminatory
- Violates privacy rights
- Infringes intellectual property rights
- Contains unlawful material
- Contains spam or promotional material
Simakade reserves the right to review, edit, refuse, remove, or moderate content at its sole discretion.
11. User Content Licence
By submitting content to Simakade, you grant Simakade a worldwide, perpetual, non-exclusive, transferable, royalty-free licence to:
- Display
- Publish
- Reproduce
- Store
- Modify
- Translate
- Distribute
- Promote
- Create derivative works from
such content for purposes related to operating, improving, promoting, and developing the Platform.
You retain ownership of your original content.
12. Intellectual Property
Unless otherwise stated, all content and intellectual property associated with Simakade are owned by or licensed to Simakade Safari Group.
This includes:
- Website content
- Field guide content
- Editorial content
- Research
- Databases
- Images
- Graphics
- Logos
- Branding
- Videos
- Written content
- Design elements
- Methodologies
- Rating systems
- Scoring systems
- Proprietary frameworks
Users may not reproduce, copy, distribute, sell, republish, or exploit Platform content without prior written permission.
All rights not expressly granted are reserved.
13. External Links and Third-Party Services
The Platform may contain links to third-party websites, booking platforms, social media platforms, accommodation providers, tour operators, and other external resources.
Such links are provided for convenience only.
Simakade does not endorse, control, or assume responsibility for:
- Third-party content
- Third-party products
- Third-party services
- Third-party websites
- Third-party privacy practices
Your use of third-party services is entirely at your own risk.
14. Assumption of Risk
Safari travel, wildlife viewing, outdoor activities, adventure travel, remote travel, and international travel involve inherent risks.
These risks may include:
- Wildlife encounters
- Injury
- Illness
- Disease
- Property damage
- Travel disruption
- Delays
- Accidents
- Natural events
- Political or regulatory changes
By using information available through the Platform, you acknowledge these risks and accept responsibility for your own decisions and actions.
15. Disclaimer of Warranties
The Platform is provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Simakade disclaims all warranties, whether express or implied, including warranties relating to:
- Accuracy
- Reliability
- Availability
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Simakade does not warrant that:
- The Platform will always be available.
- The Platform will be uninterrupted.
- The Platform will be error-free.
- Defects will always be corrected.
16. Limitation of Liability
To the fullest extent permitted by law, Simakade, its directors, shareholders, officers, employees, contractors, representatives, affiliates, and service providers shall not be liable for any:
- Direct loss
- Indirect loss
- Consequential loss
- Incidental loss
- Special damages
- Loss of revenue
- Loss of profits
- Loss of business opportunities
- Loss of data
- Travel-related losses
- Booking-related losses
arising from or relating to:
- Use of the Platform
- Reliance on Platform content
- Third-party services
- Accommodation providers
- Tour operators
- External websites
- Travel arrangements
- Wildlife activities
- Service interruptions
Nothing in these Terms excludes liability where exclusion is prohibited by applicable law.
17. Indemnity
You agree to indemnify and hold harmless Simakade Safari Group, its directors, shareholders, employees, contractors, representatives, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:
- Your breach of these Terms
- Your misuse of the Platform
- Your violation of applicable laws
- Content submitted by you
- Your interactions with third parties
18. Privacy
Your use of the Platform is also governed by the Simakade Privacy Policy.
By using the Platform, you acknowledge that personal information may be processed in accordance with that Privacy Policy.
19. Suspension and Termination
Simakade reserves the right to suspend, restrict, or terminate access to the Platform at any time where:
- These Terms are violated.
- Fraud is suspected.
- Abuse is detected.
- Security concerns arise.
- Required by law.
Simakade may remove accounts, content, or access rights without prior notice where reasonably necessary.
20. Force Majeure
Simakade shall not be liable for delays, interruptions, or failures resulting from events beyond its reasonable control, including:
- Natural disasters
- Power failures
- Internet outages
- Government actions
- Pandemics
- Labour disputes
- Cybersecurity incidents
- Acts of war or terrorism
21. Changes to These Terms
Simakade may amend these Terms from time to time.
Updated versions will be published on the Platform.
Continued use of the Platform following publication of revised Terms constitutes acceptance of those revisions.
22. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any dispute arising from or relating to these Terms or the Platform shall be subject to the jurisdiction of the courts of South Africa.
23. Contact Information
Simakade Safari Group
Registration Number: 2024/538810/07
Brackenfell, Cape Town, 7560
South Africa
Email: info@simakade.com
Website: simakade.com